Terms of Service

1. What Vertis Is

Vertis is a digital fitness and endurance training platform designed to help runners and endurance athletes make better daily training decisions. The Services may include features such as:

• •full training plan generation;
• •adaptation of existing training plans;
• •daily workout recommendations;
• •plan adjustments based on completed, missed, deferred, or modified workouts;
• •post-workout summaries and reconciliation;
• •recovery, readiness, fatigue, and training-load insights;
• •activity and wearable data integrations;
• •charts, scores, trends, and summaries;
• •AI-assisted explanations, summaries, safety classification, chat responses, and coaching-style commentary;
• •beta, experimental, or early-access features; and
• •other fitness, training, performance, and wellness-related tools.

Vertis is intended to help you organize, interpret, and act on your own training information. Vertis is not a medical device, healthcare provider, emergency service, licensed coach, personal trainer, therapist, or substitute for professional judgment.

During the current beta period, the Services are intended only for invited users located in the United States who are at least 18 years old. Beta access is free, limited, revocable, and provided for testing and feedback purposes.

3. Eligibility

The Services are intended only for users who are at least 18 years old and located in the United States during the current beta period.

You may not use the Services if:

• •you are under 18;
• •you are not an invited beta user during the current beta period;
• •you are located outside the United States during the current beta period;
• •you are prohibited from using the Services under applicable law;
• •your account has previously been suspended or terminated by Vertis, unless we have given you written permission to use the Services again; or
• •you are using the Services in a country, region, or context where such use is unlawful.

Vertis may refuse, restrict, suspend, or revoke access to the Services to any person at any time, to the extent permitted by law.

5. Privacy Policy and Data Use

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, disclose, store, and protect information associated with your use of the Services.

By using the Services, you acknowledge that Vertis may process information such as:

• •account information;
• •profile information;
• •training goals;
• •planned workouts;
• •completed activities;
• •wearable and device data;
• •heart rate and other activity metrics;
• •HRV, sleep, resting heart rate, fatigue, recovery, or wellness-related information if you authorize access or provide such information;
• •location, distance, pace, elevation, route, and GPS-related activity information if available;
• •app usage and engagement data;
• •diagnostics, error logs, and performance data;
• •support communications;
• •feedback; and
• •other information you provide or authorize us to receive.

Vertis may use service providers for analytics, diagnostics, app performance, reliability, security, infrastructure, customer support, AI-assisted communications, and product improvement. Vertis will handle personal information in accordance with the Privacy Policy.

Vertis does not sell identifiable health or fitness data and does not use health or fitness data for advertising. To the extent Vertis uses aggregated, anonymized, or de-identified information for analytics, benchmarking, product improvement, research, or business purposes, such information will not reasonably identify you.

Your privacy rights and choices are described in the Privacy Policy. If there is a conflict between these Terms and the Privacy Policy regarding our processing of personal information, the Privacy Policy will control with respect to that personal information.

7. Training Guidance, Recommendations, and User Responsibility

Vertis may provide recommendations, insights, scores, plan adjustments, recovery suggestions, training schedules, activity summaries, explanatory commentary, or other fitness-related guidance. These outputs may appear personalized because they are based on information you provide, information generated by the Services, or information you authorize Vertis to access.

Vertis may use activity data, heart rate, HRV, sleep, resting heart rate, fatigue inputs, recovery signals, and other training-related information to support recommendations and plan logic. These inputs may come from consumer devices, third-party platforms, user entries, or derived calculations. They are not clinical measurements and should not be treated as medical findings, diagnoses, or safety determinations.

You acknowledge and agree that:

• •all training decisions remain your responsibility;
• •you are responsible for deciding whether any workout, training plan, recommendation, adjustment, or insight is appropriate for you;
• •Vertis does not know everything about your health, injury status, medical history, environment, running surface, weather, hydration, nutrition, sleep, stress, equipment, or physical condition;
• •Vertis recommendations may be incomplete, inaccurate, inappropriate, too difficult, too easy, outdated, or unsuitable for your circumstances;
• •readiness, fatigue, recovery, HRV, sleep, resting heart rate, and training-load information may be inaccurate, incomplete, or affected by device placement, sensor quality, sync failures, user behavior, environmental factors, third-party processing, or missing data;
• •you should stop exercising and seek appropriate help if you experience chest pain, shortness of breath, dizziness, fainting, severe pain, unusual weakness, confusion, injury symptoms, or any other concerning symptoms;
• •you should not follow any recommendation that feels unsafe, inappropriate, painful, or inconsistent with professional advice you have received; and
• •you are responsible for using judgment, common sense, and caution when engaging in physical activity.

Vertis does not guarantee that following any training plan, recommendation, or insight will improve your fitness, performance, race results, health, wellness, or injury risk.

8. Assumption of Athletic Risk

Running, endurance training, strength training, mobility work, racing, cross-training, and other athletic activities involve inherent and significant risks. These risks may include soreness, fatigue, overtraining, dehydration, heat illness, falls, collisions, muscle strain, tendon injury, stress fracture, cardiac events, illness, permanent injury, disability, death, property damage, and other known and unknown risks.

By using the Services, you acknowledge and agree that:

• •you voluntarily assume all risks associated with your athletic activities;
• •you are solely responsible for your decision to begin, continue, modify, skip, intensify, or stop any workout or training plan;
• •Vertis is not responsible for supervising, inspecting, preparing, monitoring, or conducting any run, workout, race, event, challenge, route, group activity, or training session;
• •Vertis is not responsible for environmental conditions, traffic, terrain, weather, route hazards, unsafe locations, other people, animals, equipment, or your physical condition; and
• •you are responsible for obtaining medical clearance or professional advice before beginning or modifying an exercise program, especially if you have any health condition, injury, disability, pregnancy, medication use, prior cardiac issue, or other concern.

10. Training Intelligence Architecture, AI, Algorithms, and Automated Outputs

Vertis separates training decisioning from AI-assisted communication. Core training decisions are generated by Vertis's deterministic training engine using mathematical models, rules, and user, activity, and wearable data. The deterministic engine is responsible for core training calculations and plan logic, which may include readiness, adaptation tier, periodization, recovery phases, workout prescriptions, full plan generation, and plan adaptation.

AI systems may support the Services by helping explain, summarize, classify, or present information in a coaching-style voice. AI may generate chat replies, post-workout messages, recovery summaries, safety classifications, and proposed actions. AI-generated content is advisory, explanatory, and conversational. AI does not autonomously change your training plan.

In limited cases, AI-assisted features may propose bounded actions, such as deferring a workout or swapping a workout. Any such proposal must be reviewed and affirmatively accepted by you before it changes your plan. You remain responsible for deciding whether to apply any proposed action. Vertis may audit, log, or review such actions for safety, quality, security, product improvement, and accountability.

The Services may use deterministic rules, algorithms, artificial intelligence, machine learning, large language models, statistical models, training logic, or third-party AI services to generate or support recommendations, summaries, explanations, insights, plan adjustments, scores, safety classifications, or other outputs ("Automated Outputs").

You acknowledge and agree that:

• •Automated Outputs may be inaccurate, incomplete, biased, inconsistent, delayed, outdated, misleading, or unsuitable for your circumstances;
• •AI systems and algorithms may misinterpret your data, your intent, your fitness level, your fatigue, or the meaning of completed, missed, deferred, or modified workouts;
• •AI-generated commentary may sound confident even when it is wrong;
• •Automated Outputs are not a replacement for medical, coaching, training, or professional judgment;
• •Automated Outputs are intended to support, not replace, your independent judgment;
• •Vertis does not guarantee that Automated Outputs will be accurate, safe, effective, reliable, or useful;
• •you are responsible for reviewing and validating any Automated Output before relying on it;
• •you should not rely on Automated Outputs in emergency, high-risk, medically significant, or safety-critical situations; and
• •you should not treat AI-assisted communications as professional coaching, medical advice, diagnosis, treatment, or a safety clearance.

To the fullest extent permitted by law, Vertis is not liable for injuries, losses, damages, or consequences arising from your reliance on Automated Outputs, including AI-assisted communications or proposed actions.

12. User Content and User Data

For purposes of these Terms, "User Content" means content, information, files, text, notes, comments, feedback, goals, activity data, workout information, profile details, training inputs, support communications, or other materials that you submit, upload, import, authorize, transmit, or make available through the Services.

You retain ownership of your User Content, subject to the rights you grant Vertis under these Terms.

You represent and warrant that:

• •you own or have the necessary rights to provide your User Content;
• •your User Content is accurate to the best of your knowledge where accuracy matters for use of the Services;
• •your User Content does not violate any law or third-party rights;
• •your User Content does not contain malware, harmful code, or unlawful content; and
• •you will not submit another person's personal information, health information, location information, or activity data without proper authorization.

You are responsible for your User Content and for maintaining your own backups of any information you want to preserve.

13. License to User Content

You grant Vertis a limited, worldwide, non-exclusive, royalty-free, sublicensable license to access, use, host, store, reproduce, process, analyze, transmit, display, modify, and create derivative works from your User Content solely as reasonably necessary to:

• •provide, operate, maintain, secure, and improve the Services;
• •generate training plans, recommendations, summaries, insights, and other Services outputs;
• •support deterministic training calculations and plan logic;
• •support AI-assisted explanations, summaries, chat responses, safety classifications, and proposed actions;
• •troubleshoot bugs and support requests;
• •develop, test, and evaluate new features;
• •operate the beta program;
• •protect the Services and other users;
• •comply with law; and
• •use aggregated, anonymized, or de-identified information for analytics, product development, research, benchmarking, and business purposes.

Vertis will handle personal information in accordance with the Privacy Policy. Vertis does not sell identifiable health or fitness data, does not use health or fitness data for advertising, and does not publicly sell your identifiable personal training data as a standalone product.

To the extent permitted by law, Vertis may continue to use aggregated, anonymized, or de-identified information that does not reasonably identify you after your account is deleted.

14. Feedback

If you provide ideas, suggestions, comments, bug reports, usability notes, feature requests, interview responses, survey answers, or other feedback about the Services ("Feedback"), you grant Vertis a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, publish, distribute, commercialize, and otherwise exploit that Feedback for any purpose without compensation, attribution, or obligation to you.

Please do not submit Feedback if you do not want Vertis to use it freely.

15. Acceptable Use

You agree not to misuse the Services. You may not:

• •violate any law, regulation, or third-party right;
• •use the Services for any unlawful, harmful, fraudulent, deceptive, abusive, harassing, threatening, hateful, obscene, defamatory, or exploitative purpose;
• •impersonate any person or entity;
• •create an account using false or misleading information;
• •share your account or subscription with others;
• •access another person's account, data, or activity information without authorization;
• •upload malware, viruses, harmful code, or destructive files;
• •interfere with, disrupt, overload, damage, or impair the Services;
• •probe, scan, test, or exploit vulnerabilities without authorization;
• •scrape, crawl, harvest, mine, copy, extract, or collect data from the Services using automated means without written permission;
• •reverse engineer, decompile, disassemble, modify, or attempt to derive the source code, models, rules, algorithms, or underlying systems of the Services except where prohibited from restriction by law;
• •bypass, disable, or interfere with security or access controls;
• •use the Services to build or improve a competing product without written permission;
• •use the Services for commercial coaching, team management, clinical, employment, insurance, underwriting, surveillance, or institutional purposes unless Vertis authorizes that use in writing;
• •submit false workout data, manipulated activity data, or fraudulent performance information;
• •use the Services in a way that could endanger yourself or others; or
• •encourage or assist anyone else in doing any of the above.

Vertis may investigate suspected violations and may suspend, restrict, or terminate accounts or access where we believe these Terms have been violated.

17. Intellectual Property

The Services, including all software, technology, designs, interfaces, graphics, logos, trademarks, service marks, trade names, content, documentation, algorithms, rules, models, workflows, training logic, recommendations, summaries, and other materials, are owned by Vertis or its licensors and are protected by intellectual property and other laws.

Subject to these Terms, Vertis grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your personal, lawful use.

Except as expressly allowed by these Terms, you may not copy, reproduce, distribute, modify, publicly display, publicly perform, create derivative works from, sell, lease, reverse engineer, or exploit any part of the Services.

All rights not expressly granted are reserved by Vertis.

20. Changes to the Services

Vertis may change, update, improve, modify, suspend, restrict, or discontinue any part of the Services at any time, including features, training logic, algorithms, integrations, data sources, pricing, user interfaces, content, or availability.

Vertis may make changes to:

• •comply with law;
• •address security, privacy, fraud, abuse, or technical issues;
• •improve the Services;
• •remove outdated or unsupported features;
• •respond to third-party integration changes;
• •operate the beta program; or
• •pursue business, product, or technical priorities.

Vertis is not liable for changes to, suspension of, or discontinuation of the Services, except where prohibited by law.

21. Termination and Suspension

You may stop using the Services at any time. You may request deletion of your account as described in the Privacy Policy or through available account tools.

Vertis may suspend, restrict, or terminate your access to the Services at any time if:

• •you violate these Terms;
• •your account information is inaccurate, misleading, or fraudulent;
• •your account is inactive for an extended period;
• •your payment fails or your subscription expires;
• •your use creates risk or potential liability for Vertis, other users, or third parties;
• •we suspect security compromise, fraud, abuse, or unlawful activity;
• •required by law, court order, governmental request, app marketplace rule, or third-party platform restriction; or
• •Vertis decides to discontinue or materially change the Services.

Upon termination, your right to access and use the Services will end. Certain provisions of these Terms will survive termination, including provisions relating to ownership, user responsibility, feedback, disclaimers, limitation of liability, indemnification, dispute resolution, and any payment obligations incurred before termination.

22. Support and Communications

Vertis may provide support through email, in-app tools, help resources, or other channels. Vertis does not guarantee any particular support availability, response time, resolution, or outcome.

By providing your contact information, you agree that Vertis may send you transactional, administrative, legal, security, account, product, support, and service-related communications. These communications may be sent by email, in-app notification, push notification, text message, or other means where permitted.

You may opt out of marketing communications where required by law, but you may still receive non-marketing communications related to your account or the Services.

25. Disclaimers of Warranties

To the fullest extent permitted by law, the Services and all content, recommendations, training plans, activity summaries, insights, data, Automated Outputs, Beta Features, integrations, and other materials are provided on an "as is," "as available," and "with all faults" basis.

Vertis disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, availability, uninterrupted operation, security, and error-free performance.

Vertis does not warrant that:

• •the Services will be accurate, reliable, complete, timely, uninterrupted, secure, or error-free;
• •recommendations, insights, plans, or outputs will be safe, appropriate, effective, or suitable for you;
• •the Services will prevent injury, overtraining, illness, undertraining, missed goals, or poor performance;
• •third-party integrations will work or remain available;
• •data displayed or processed by the Services will be accurate or complete;
• •bugs, defects, or errors will be corrected;
• •the Services will meet your expectations or goals; or
• •the Services will be available in any particular location or on any particular device.

You use the Services at your own risk.

26. Limitation of Liability

To the fullest extent permitted by law, Vertis and its owners, officers, directors, employees, contractors, agents, affiliates, licensors, service providers, and partners will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including lost profits, lost data, loss of goodwill, personal injury, emotional distress, business interruption, lost opportunity, device failure, or other losses arising out of or relating to your use of or inability to use the Services.

To the fullest extent permitted by law, Vertis and the released parties are not liable for injuries, losses, damages, claims, or consequences arising from:

• •your athletic activities;
• •your reliance on any training plan, recommendation, adjustment, insight, score, or Automated Output;
• •inaccurate, missing, or delayed data;
• •third-party devices, APIs, apps, or services;
• •Beta Features;
• •your failure to use reasonable judgment;
• •your failure to seek medical or professional advice;
• •unsafe environments, routes, traffic, terrain, weather, or equipment;
• •unauthorized account access;
• •service interruptions or data loss; or
• •any other use or misuse of the Services.

To the fullest extent permitted by law, Vertis's total aggregate liability for all claims arising out of or relating to these Terms or the Services will not exceed the greater of:

• •one hundred U.S. dollars ($100); or
• •the amount you paid to Vertis for the Services during the twelve (12) months before the event giving rise to the claim.

Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, the limitations will apply to the fullest extent permitted by law.

27. Release

To the fullest extent permitted by law, you release Vertis and its owners, officers, directors, employees, contractors, agents, affiliates, licensors, service providers, and partners from claims, liabilities, demands, actions, damages, losses, costs, and expenses arising out of or related to:

• •your athletic activities;
• •your use or misuse of the Services;
• •your reliance on any recommendation, training plan, insight, score, summary, or Automated Output;
• •your interaction with third-party services;
• •your User Content;
• •your violation of these Terms; or
• •your violation of law or third-party rights.

29. Copyright and Intellectual Property Complaints

Vertis respects intellectual property rights. If you believe material available through the Services infringes your copyright or other intellectual property rights, you may send a notice to Vertis at:

Your notice should include:

• •your physical or electronic signature;
• •identification of the copyrighted work or other right claimed to be infringed;
• •identification of the allegedly infringing material and information reasonably sufficient to locate it;
• •your contact information;
• •a statement that you have a good-faith belief that use of the material is not authorized by the rights owner, its agent, or the law; and
• •a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the owner.

Vertis may remove content and terminate repeat infringers where appropriate.

30. Changes to These Terms

Vertis may update these Terms from time to time. If we make material changes, we may provide notice by email, in-app notice, website posting, account notification, or other reasonable means.

Updated Terms will be effective as of the date stated in the updated Terms, unless a different effective date is provided. Your continued use of the Services after updated Terms become effective means you accept the updated Terms.

If you do not agree to updated Terms, you must stop using the Services and may cancel your account or subscription as applicable.

31. Governing Law

These Terms and any dispute arising out of or relating to these Terms or the Services will be governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles, except to the extent federal law applies or applicable law requires otherwise.

33. United States Beta and International Use

The beta Services are currently intended for invited users located in the United States only. Vertis does not represent that the beta Services are appropriate, available, lawful, or supported outside the United States.

You are responsible for complying with all laws that apply to your access to and use of the Services. You may not use or export the Services in violation of applicable export control, sanctions, trade, privacy, health, consumer protection, or other laws.

Future versions of the Services may be made available in additional jurisdictions, subject to additional terms, privacy disclosures, eligibility requirements, or legal restrictions.

34. Electronic Communications

You consent to receive communications from Vertis electronically. Electronic communications may include notices, agreements, disclosures, account messages, legal updates, and other information.

You agree that electronic communications satisfy any legal requirement that such communications be in writing.

35. Force Majeure

Vertis will not be liable for delay or failure to perform resulting from causes beyond its reasonable control, including natural disasters, severe weather, war, terrorism, civil unrest, labor disputes, power failures, internet failures, service provider failures, app store actions, API restrictions, cyberattacks, governmental actions, public health emergencies, or other events beyond our reasonable control.

36. Assignment

You may not assign, transfer, delegate, or sublicense these Terms or any rights or obligations under these Terms without Vertis's prior written consent.

Vertis may assign, transfer, or delegate these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, financing, corporate restructuring, sale of assets, change of control, or operation of law.

Any attempted assignment in violation of this section is void.

37. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision will be severed from these Terms.

The remaining provisions will remain in full force and effect.

38. No Waiver

Vertis's failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

Any waiver must be in writing and signed by Vertis to be effective. A waiver of one provision or violation does not constitute a waiver of any other provision or future violation.

39. Entire Agreement

These Terms, together with the Privacy Policy and any additional terms that apply to specific features, beta access, subscriptions, promotions, integrations, or other Services, constitute the entire agreement between you and Vertis regarding your access to and use of the Services.

These Terms supersede any prior or contemporaneous agreements, communications, understandings, or representations regarding the Services, except for any additional written agreement signed by Vertis.