1. Information We Collect
We collect the following categories of information:
a. Account Information
- • Name
- • Email address
- • Authentication credentials (securely hashed and managed)
b. Connected Fitness Data
If you connect third-party services (such as Apple Health, Strava, or COROS), we may receive:
- • Workout data (distance, duration, pace, activity type)
- • Heart rate data
- • Daily physiological summaries (e.g., HRV, resting heart rate, sleep-related aggregates where available)
You control whether these connections are enabled.
c. Derived and Training Data
We generate:
- • Training readiness and recovery metrics
- • Performance scores
- • Adaptive training plans
- • AI-generated coaching insights
d. Usage and Device Data
- • Device and system information
- • Diagnostics and error logs
2. How We Collect Information
We collect information:
- • Directly from you (account creation, inputs)
- • Automatically (app usage, diagnostics)
- • From third parties (Apple Health, Strava, COROS, and other integrations you authorize)
3. How We Use Information
We use your information to:
- • Provide and personalize training recommendations
- • Analyze completed workouts and adjust plans
- • Generate AI coaching insights
- • Improve performance, reliability, and user experience
- • Communicate service-related updates
We do not use health or fitness data for advertising.
4. Legal Bases for Processing (GDPR)
Where applicable, we process personal data under the following legal bases:
- • Performance of a contract: Providing the Vertis service
- • Legitimate interests: Improving the product and ensuring security
- • Consent: Connecting third-party data sources such as Apple Health, Strava, or COROS
5. Health and Fitness Data
Certain data (such as heart rate, HRV, and activity data) may be considered sensitive.
Vertis:
- • Uses this data solely to provide training insights and recommendations
- • Does not sell health data
- • Does not use health data for advertising
- • Does not share health data with third parties except as necessary to provide the service
- • Apple HealthKit data is handled in accordance with Apple's HealthKit framework guidelines: it is not used for advertising, not sold, not shared with third parties beyond what is necessary to provide Vertis training services, and is processed only with your explicit permission granted via the iOS Health permissions prompt
- • If you connect COROS, Vertis retrieves your activity data and daily device-derived health summaries (such as recovery status, training load, and sleep/HRV assessments). These summaries are held only in a short-lived cache (no more than 36 hours) and are not used to train AI or machine-learning models. To disconnect, use the in-app COROS control; because of how COROS's connection works, you should also remove Vertis from within the COROS app (Profile → Settings → 3rd Party Apps)
6. AI Coaching Features
Vertis provides AI-assisted coaching communications and explanatory features. AI may help generate summaries, explanations, safety classifications, chat responses, and proposed actions, but Vertis's deterministic training engine is responsible for core training calculations and plan logic. AI does not autonomously change a user's training plan.
This section is Vertis's AI Transparency Statement.
To generate responses:
- • Selected training data and derived metrics may be sent to third-party AI providers such as Anthropic
- • We do not intentionally include direct personal identifiers (such as name or email)
AI interactions may be stored to improve your experience and maintain continuity.
Vertis does not use your data — including data from connected devices and services — to train, fine-tune, or otherwise build artificial intelligence or machine-learning models. AI is used only at the moment a response is generated: your data is sent to produce that response and is never added to a training set.
Using AI coaching is your choice: it runs only after you accept the in-app consent prompt, and no AI coaching happens before then. To stop new connected-device data from being sent to the AI coach, disconnect that device or service in the app; to stop AI coaching entirely, delete your Vertis account.
Third-party AI providers process data solely to generate responses and do not use submitted data to train their models under applicable API terms.
We keep this statement current as our practices, applicable laws and regulations, and the terms of the services we integrate with evolve; we communicate material changes as described in Section 14 (Changes to This Policy).
8. Data Retention
We retain data:
- • While your account is active
- • As needed to provide the service
- • As required by law
If you disconnect integrations, we stop future collection. Previously collected data remains unless you request deletion.
9. Your Rights and Choices
General Rights
You may:
- • Access and update your information
- • Disconnect integrations
- • Request deletion of your account and data
California Rights (CCPA/CPRA)
California residents have the right to:
- • Know what personal information we collect and how it is used
- • Request deletion of personal information
- • Request correction of inaccurate information
- • Limit use of sensitive personal information
- • Not be discriminated against for exercising rights
European Rights (GDPR)
Where applicable, you may:
- • Access, correct, or delete your data
- • Restrict or object to processing
- • Request data portability
10. Data Security
We use appropriate safeguards including:
- • Encryption in transit
- • Secure authentication
- • Access controls
11. Children's Privacy
Vertis is intended only for users who are at least 18 years old. We do not knowingly collect personal information from individuals under 18.
If we learn that we have collected information from an individual under 18, we will take reasonable steps to delete it.
12. International Data Transfers
Data may be processed in the United States or other jurisdictions where our providers operate.
13. Do Not Track Signals
Vertis does not currently respond to browser "Do Not Track" signals.
14. Changes to This Policy
We may update this policy and will notify users of material changes.
15. Contact Information
Vertis Training, LLC.